Refund Policy

Every plan begins with a 14-day trial. Cancel before it ends and you are not charged.

Cancel any time from Settings. You keep access until the end of the current month you paid for. We do not pro-rate part months.

If you cancel within 14 days of the first annual charge, contact support and we will refund it in full. After 14 days, cancellation stops the next renewal and access continues to the end of the paid year.

Upgrades apply immediately and are charged pro-rata for the rest of the period. Downgrades apply at the end of the current period, so nothing is lost mid-cycle.

If a renewal fails we retry and notify you. Access continues briefly while your payment is past due, then pauses until the payment method is updated.

Contact support@inteleza.app and we will investigate and refund genuine duplicates.